We understand that your privacy and the security of your personal information is extremely important. This notice sets out what we do with your personal information, what we do to keep it secure, from where and how we collect it, as well as your rights in relation to the personal information we hold about you.
This policy applies if you interact with us through our face to face services, over the phone, online, or interacting with us on social media (our “Services”).
If you don’t want to read all the detail, here are the things we think you’d really want to know:
When we say ‘we’ or ‘us’ in this policy, we’re referring to the company The Stylist London.
Whenever we process your personal information, we have to have something called a “legal basis” for what we do. The different legal bases we rely on are:
To provide our products and services – we need to use your personal information to make our products and services available to you. If you then decide to order any of our products or services then we’re delighted, thank you. After that, we need to provide them to you, process your payment. And we need to use your details to do all this.
Analytics and profiling – we use your personal information for statistical analysis and to help us understand more about our clients. That includes understanding the products and services of interest to you. This helps us to serve you better and to find ways to improve our services, and website. In turn, these details help us to be more relevant to you.
Contacting you – we use your personal information to contact you: either to conduct market research or to contact you about products and services from us. We may also contact you in relation to any questions you have raised with us or to discuss your appointments.
Within The Stylist London, we use your personal information to provide the most relevant Service to you.
We would like to tell you about the great offers, ideas, events, and services we provide from time to time. Where we have your consent or it is in our legitimate interests to do so, we may do this through the post, by email, text message or by any other electronic means.
We won’t send you marketing messages if you tell us not to, but if you receive a service from us, we will still need to send you occasional service-related messages. If you wish to amend your marketing preferences, you can do so by contacting us by email directly.
Please note that it can take up a little while for all marketing to stop once you either withdraw your consent or tell us you’d like to opt out of marketing. This is because some marketing may already be in transit.
You have several rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal information we process about you.
Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time.
If you are seeking to exercise any of these rights, please contact us using the details in the “Contact Us” section below. Please note that we will need to verify your identity before we can fulfil any of your rights under data protection law. This helps us to protect the personal information belonging to our customer against fraudulent requests.
We take protecting your personal information seriously and are continuously developing our security systems and processes. Some of the controls we have in place are:
If you would like to exercise one of your rights as set out in the “Your rights” or “Automated decision making and profiling” sections above, or you have a question or a complaint about this policy, or the way your personal information is processed, please contact us by email – [email protected]
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